Suggestion Mailbox Terms of Service


Welcome to Suggestion MailBox, also known by the acronym, SMB! We are a subscription service that provides our members with access to suggestions from mobile users from anywhere, at any time; who are using the SMB App over Internet-connected smart phones, tablets, computers and other devices ("Suggestion MailBox ready devices").

These Terms of Service govern your use of our service. As used in these Terms of Service, "Suggestion MailBox service," "our service" or "the service" means the service provided by Suggestion MailBox for discovering businesses and submitting suggestions to them to improve any facet of the business, including revolutionary business strategies, including all features and functionalities, website, and user interfaces, as well as all content and software associated with our service.

If you are a resident of the United States (including its possessions and territories), you agree to the Arbitration Agreement and class action waiver described in Section 15 to resolve any disputes with SMB. (except for matters that may be taken to small claims court).

1. Acceptance of Terms of Service

2. Changes to Terms of Service. Suggestion MailBox may, from time to time, change these Terms of Service, including the Privacy Policy. Such revisions shall be effective immediately, provided however, for existing members, such revision shall, unless otherwise stated, be effective 30 days after posting.

3. Privacy. Personally identifying information is subject to our Privacy Policy. Please review our Privacy Policy to understand our practices.

4. Communication Preferences. By using the Suggestion MailBox service, you consent to receiving electronic communications from Suggestion MailBox relating to your account. These communications may involve sending emails to your email address provided during registration, or posting communications on the Suggestion MailBox service, or in the "Your Account" page and will include notices about your account (e.g., suggestions received, change in password, confirmation e-mails and other transactional information) and are part of your relationship with Suggestion MailBox. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. You should maintain copies of electronic communications by printing a paper copy or saving an electronic copy. You also consent to receiving certain other communications from us, such as newsletters about new Suggestion MailBox features and content, special offers, promotional announcements and customer surveys via email or other methods.

5. Membership, Free Trials, Billing, Advertisement Support, and Cancellation

6. Suggestion MailBox Service

7. Passwords & Account Access

8. Disclaimers of Warranties and Limitations on Liability

9. Intellectual Property

10. Governing Law a. For all Suggestion MailBox members, these Terms of Service shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, U.S.A. without regard to conflict of laws provisions. b. You may also be entitled to certain consumer protection rights under the laws of your local jurisdiction.

11. Applications. You may encounter third-party applications (including, without limitation, websites, widgets, software, or other software utilities) ("Application(s)") that purportedly interact with the Suggestion MailBox service. SUCH APPLICATIONS ARE OWNED OR OPERATED BY THIRD PARTIES THAT ARE NOT RELATED TO, WITH, OR SPONSORED BY SUGGESTION MAILBOX AND MAY NOT BE AUTHORIZED FOR USE WITH OUR SERVICE. USE OF AN APPLICATION SUCH AS THIS IS AT YOUR OWN OPTION AND RISK.

12. Use of Information Submitted. Suggestion MailBox is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to us ("Feedback"), including responses to questionnaires or through postings to the Suggestion MailBox service, including the Suggestion MailBox website and user interfaces, without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the Suggestion MailBox service. In addition, you agree not to enforce any "moral rights" in and to the Feedback, to the extent permitted by applicable law. Please note Suggestion MailBox does not accept unsolicited materials, with the exception of testimonials which must be accompanied with a Release Form that provides your consent that your comments about Suggestion MailBox services, or ideas and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to Suggestion MailBox. Should you send any unsolicited materials or ideas, including testimonials, you do so with the understanding that no additional consideration of any sort will be provided to you, and you are waiving any claim against Suggestion MailBox and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the material or idea you sent.

13. Customer Support. If you need assistance with your account, please contact one of our customer service representatives; our Contact page ( has phone numbers and email addresses for your use.

14. Arbitration Agreement

Last updated: October 29, 2015